Frequently Asked Questions


Part of making an informed decision regarding your healthcare is to understand exactly what your options are. Here we explain how Latitude Clinic works and how we can keep our prices so low for you.

Frequently Asked Questions at Latitude Clinic LLC modified

How we are similar to Concierge Care and Direct Primary Care (DPC)

Like Concierge Care and Direct Primary Care, Latitude Clinic offers:

  1.  Easy access by phone or text, we answer when you call or we call back quickly. We will not put you on time-sucking holds and we will not send you into endless phone trees.
  2.  Simple online scheduling with same and next day appointments. If you do not see an opening for when you need to be seen, give us a call and we will do our best to accommodate you. We are evaluating and adjusting our scheduling on an ongoing basis, to make sure we have enough open spaces for our patients when they need to be seen on the same or next day.
  3.  Interaction with the Providers are available in office, by phone, text or video chat. There are some restrictions however, visits for DOT Exams, Work, Sports and School exams as well as any visit in which a controlled medication is refilled, must be in person.
  4.  We have a contract with Lab Corp to be able to obtain very low cost labs, typically 1/2 to 1/3 the typical cash price for labs. We are happy to pass these savings on to you.
  5.  In office EKG is provided as needed at no additional cost.

​Most importantly, have the peace of mind knowing we are here when you need us WITHOUT the commitment of a membership fee.

How we are different than Concierge and Direct Primary Care (DPC)

  1.  You will pay for our services only when you use them, there is no monthly or annual membership fee.
  2.  We do not offer unlimited or hour long appointments. Our visit options are the Standard Visit which is up to 20 min in length and the Extended Visit which is 21 to 40 min in length.

Can I use my Flexible Spending Account (FSA) and Health Savings Account (HSA) to pay for my care at LatitudeClinic?


Visit Fee Description:

  • The Concise Visit fee is $95 and allows for up to 20 minutes of time.
  • The Classic Visit fee is $185 and allows up to 40 min of time.
  • If more time is needed or desired by the patient, then we will schedule a follow up visit.

A Standard Visit is up to 20 min long and can typically be used for the following:

  • Visit with up to 2 concerns to discuss
  • Urgent and Sick Visits (one problem)
  • PAP and clinical breast exam
  • DOT Physical
  • USCG Physical
  • Work Physical
  • School Physical
  • Sport Physical
  • Notes needed for school or work

An Extended Visit is up to 40 minutes long and is used for:

  • New Patient Visit to Establish Care
  • Follow up Visit with 3 or more concerns to address
  • Urgent or Sick Visit with 3 or concerns to address
  • Anytime someone wishes for more time than the Standard Visit allows

The Services We Provide

  • Primary Medical Care, including but not limited to wellness exams, chronic condition management (for example, hypertension, diabetes, high cholesterol, low thyroid, osteoporosis)
  • Health Maintenance and Routine Screenings (for example, orders and referrals for mammograms, colon cancer screening, laboratory testing, osteoporosis screening)
  • Urgent Care / Sick Visits (Colds, Sinus Infections, Bronchitis, Urinary Tract Infections, Pink Eye, Strep Throat and more)
  • Incidental Needs ( completion of forms or notes for school or work)
  • DOT Physicals and USCG Physicals
  • MAT (Medication assisted treatment for Opiate Use Disorder with Suboxone and for Alcohol Use Disorder with The Sinclair Method)

Services we do not provide

  • Emergency Services, please use your nearest Emergency Room
  • Vaccines, please use the Sarasota County Health Department (SCHD), where vaccines are free for children and reasonably priced for adults. The SCHD is located at 2200 Ringling Blvd, Sarasota FL, 34237, less than a mile from LatitudeClinic in Sarasota
  • Your visit to LatitudeClinic will not be covered by your insurance (including Medicare and Medicaid) as we are an out-of-network provider, however all medications, labs and tests that we order might be covered as per your insurance policy. Any specialists that we refer you might be covered as per your insurance policy.

What constitutes a visit that I will be charged for?

  • An in office visit
  • A virtual visit
  • A phone or text interaction that includes one or more of the following,
  • Order for Lab, Test or Screening
  • Prescription
  • Medication Change
  • Referral
  • Completion of a form
  • Note for work or school
  • Any service in which the license of the provider is utilized

What if I need care or help after hours?

We are available to you by phone or text after regular business hours, the fees for after-hours service are $185 per interaction. After hour prices are in effect from 5PM to 8:30AM and on the weekend.

What are the regular business hours?

Monday through Friday 8:30 AM to 5 PM
Phone and Text accessibility are 24/7

What about Holidays and Vacations?

We at Latitude Clinic are human and do take time off for Holidays and Vacations on occasion. During those times in-office visits are not available, we do our best however, to remain available to you by phone and text and often will be able to schedule a phone or video visit if needed. Please reach out to us if you need us, if you do not hear back within 30 minutes, please try to reach us again. We suggest using more than one method to reach us in case there are service or coverage issues. If you are unable to reach us, please use your local walk-in clinic or emergency room. If your need is urgent or emergent, please call 911 or use your nearest emergency room.

May someone come with me to my appointment?

You are welcome to bring a support person with you to your virtual or in-person appointment.

Will my insurance pay for labs or referrals made by Latitude Clinic?

We are considered an “Out-of-Network Provider.” Most insurance policies will cover orders for labs, tests and specialist visits made by an out-of-network provider. Medicaid will NOT accept orders or referrals from a non-medicaid provider (we are not a medicaid provider). Please check with your insurance company to fully understand your policy and any limitations it may have.

Do you offer financing options?

We do not offer financing but rather focus on keeping our prices low by reducing overhead and redundancy. We accept cash, debit or credit cards, apple pay and personal check. Payment is required at the time of the visit or prior to the visit.

Do you accept walk-ins?

We are not a walk-in clinic and ask that you make an appointment. We do welcome last-minute appointments, you can book an appointment up to 1 minute prior to the visit time.

What if I am hospitalized?

If you are admitted to the hospital your care will be managed by a highly trained and specialized group of physicians called Hospitalists. Please make an appointment upon discharge to review your treatment plan and answer questions.

What is the cancelation policy?

Cancelations made with 3 hours or more advanced notice will be refunded 100% Cancelations made less than 3 hours from the visit time and no-show will be charged a $50 fee. We ask that patients arrive at least 10 minutes prior to their visit and that anyone coming for a DOT or USCG physical arrive 20 minutes early to complete the required paperwork.